When a user subscribes to an event or purchases a ticket, their ticket appears in their user profile under Settings > Events.
An automatic event confirmation email is also triggered which can be fully customised. As a standard template, it includes event details and a link to download the event to their calendar.
The user also will have a banner shown on their dashboard with an indicator that they have an event coming up and on the day of the event a link to the event is displayed prominently on the dashboard so it is the first thing the user will see. Users can download .ics files to add events to their calendar, print and also allocate guest tickets.
When a user purchases more than 1 ticket, e.g. 10 tickets they can allocate each of these tickets to different guests, the minimal information for a guest is firstname.
If a user purchases multiple tickets such as 1 x member ticket and 5 x guest tickets and 2 x gold member tickets they will see ALL of these tickets in their ticket for this event, making it easy to manage ALL of their tickets in one place. This type of ticketing is especially useful for conferences and larger scale events where tickets may be sold per table. Each guest is given a unique QR code that can be used for checking in at events.
The ticket purchaser can allocate tickets to other users, the guests will not be automatically registered to the system, however if a matching email address is found the ticket is linked to a user and they will be able to see that ticket in their My Settings > Events section as well as complete any mandatory fields (e.g. dietary requirements) and whether they will be attending. The email address has to match exactly, the way to tell it has been linked is when linked the guest firstname and lastname is not editable.
To unallocate that ticket, check "deleted" and save and you can allocate it to another user.
Transferable TicketsIf you would like users with a single ticket to be able to transfer this ticket to another user, you must check is Transferable in the Event Category to enable it.
Auto reminders are a great way to remind people they have an event coming up!
Use the email template feature to create specific content at defined intervals. Then select the clock icon to set these as auto reminders to send an email to all users who are subscribed to events.
Setup multiple reminders such as a week prior to the event and the day prior for all events for your organisation.